Client Operations Co-ordinator

24 February 2026
Port Elizabeth
Administration

We are currently seeking a Client Operations Co-ordinator to join our Port Elizabeth operations unit on a permanent, full-time basis. This role is responsible for overseeing and coordinating the daily operational functions within the business unit to ensure high levels of client satisfaction, efficient site performance, and sustainable growth.

Qualifications and role requirements:
Desired Experience & Qualification
  • Matric (Grade 12) and/or relevant aligned qualifications (e.g., Diploma or studying towards one).
  • Valid driver’s licence.
  • Proficiency in MS Office (especially Excel and Word).
  • Experience in managing multiple sites and coordinating operations.
  • Strong organisational, leadership, and communication skills (both verbal and written).
  • Team player with a high level of accountability, attention to detail, and the ability to multitask.
  • Passionate and proactive about business growth and people development.
Duties & Responsibilities

Operations Management

  • Coordinate and monitor daily operations to meet client expectations and company goals.
  • Manage and oversee multiple sites as designated by the company.
  • Ensure quality and performance standards of staff placements.
  • Induct and train staff according to site requirements.
  • Manage PPE compliance and contribute to tailored SOP development.

Business Development & Sales

  • Drive client acquisition and expansion within the area.
  • Meet KPI targets for new client onboarding and service portfolio growth.
  • Maintain and manage client pipelines, meetings, and sales reporting.

Client & Employee Engagement

  • Schedule and attend regular client meetings, providing feedback and insights.
  • Promote excellent customer service and maintain strong client relationships.
  • Conduct employee meetings, support healthy employee relations, and implement performance systems.

HR, IR & Compliance

  • Ensure adherence to recruitment, reference checking, and selection policies.
  • Administer employee contracts and maintain compliance with employment legislation and site rules.
  • Handle disciplinary issues and monitor overall performance.

Administration

  • Compile and submit weekly/monthly reports on HR, absenteeism, incidents, leave, and other matters.
  • Manage filing, timesheet capture, employee pay queries, and general administrative duties.

Ad-hoc Duties

  • Distribute payslips and communicate daily updates via email.
  • Attend meetings and support company/site functions as required.